RETURNS, EXCHANGES & REFUND PROCESS

30 Day Guarantee: If you are at all unsatisfied with your purchase, you may request a full or partial refund within 30 days of receiving your item by emailing customer care at hello@axobotanica.com

Our team will process your refund within 72 hours, please allow an additional 5 business days for the funds to return to your account.

On the rare occasion of a defective or damaged product, please contact us at hello@axobotanica to arrange a refund or exchange.

PRICE ADJUSTMENTS

We are happy to honor a price adjustment on items that are full price and currently in-stock within 72 hours of the retail purchase. Price adjustments are not honored during holiday promotions such as Black Friday or Cyber Monday. We do not honor price adjustments on final sale items or items that were purchased with another promotional discount. To obtain a price adjustment, please send an email to hello@axobotanica.com within three days of your order date. If your order is eligible we will refund the difference to the payment form used during this purchase.

QUESTIONS

If you have any questions concerning our return policy, we'd love to hear from you at:

hello@axobotanica.com